User Support

Our User Support feature allows you to create a custom support page for your users. This page provides users the option to contact someone internally, within your organization. All you have to do is choose who your internal contact will be, and then set it up.

 

Sounds good, huh? Great! Let's now walk through the configuration:

 

1. Click your settings  icon, and then select User Support. 

 

 

2. Slide the Would you like to provide a custom support page for your users toggle to Yes.

 

 

3. Enter the Name of the person who provides the user support, along with their contact Phone and Email information. 

 

4. Click Save.

 

Users will now be able to access your own custom support by clicking the Support option, and then selecting Contact....

 

 

and then entering their information: